Shipping & Returns

Shipping Costs

After you have made payment for your order, our customer service department will contact you, to give you a quote for the shipping costs. You are also more than welcome to contact us, prior to placing your order, to get a shipping cost estimation. Then once you have paid for the order as well as for the shipping costs, your order will be processed and shipped.

Delivery Policy

Deliveries are affected on the day following the placement of your order on the online shopping site unless you have chosen to receive delivery at a later date.
On delivery of the order to the specified delivery address, you will receive a Weskaap Automation CC delivery note showing the items delivered, any substitute items, any non-available items, the delivery fees and the Value-Added Tax.
Any person other than yourself who receives the products at the delivery address is conclusively presumed to be authorised to accept delivery on your behalf.

Should no one be in attendance at the time of delivery, the driver will retain the products and a notice will be left at the delivery address to this effect. Our representative will attempt to contact you to make new arrangements for delivery or collection.

Weskaap Automation CC reserves the right to charge an additional delivery fee should it be required to make a further delivery or collection if no one is at the delivery address to receive the products or hand over the returned products, as the case may be.

Weskaap Automation CCs liability for failing to deliver the products on the day following the placement of your order on the online shopping site, or on the day indicated by you where you have chosen to receive delivery at a later date, or at all, is limited to the products being delivered at a later agreed time at no additional charge.

You are required to ensure that you or an authorised person shall be in attendance at the delivery address and that appropriate access will be made available.

On delivery, the person accepting delivery shall be required to sign and print his/her name as against a duplicate copy of the delivery note, to confirm receipt of the delivery.

 Returns Policy

If you are for any reason dissatisfied with an item purchased through online shopping site you may return it to Weskaap Automation CC or alternatively request that it be collected by Weskaap Automation CC. For further details please call +27 11 827 2177 or +27 82 852 8645.


If for any reason you would like to cancel an order this may be done by ?

You will only be able to cancel orders up to 24h00 on the day prior to the date of delivery.

Weskaap Automation CC shall be entitled to debit you for the delivery fees in respect of any late cancellations.

If you cancel your payment for any reason you will nevertheless be bound to pay to Weskaap Automation CC the full purchase price, including all costs incurred by Weskaap Automation CC relating to the recovery thereof.

Without prejudice to any other rights or remedies in law, Weskaap Automation CC shall be entitled to cancel forthwith any sale and/or your registration if you should breach any of your obligations.

Risk and Ownership

Risk in the products shall pass to you upon delivery at the delivery address or to the person accepting delivery on your behalf, if for instance you should not be available to take delivery at the delivery address. Until payment is received in full for any goods sold, ownership in the products shall remain with Weskaap Automation CC and such products shall be returned and/or surrendered to Weskaap Automation CC following receipt of a default notice from Weskaap Automation CC.
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